When you continuously challenge yourself, your environment, how things are done, how does the world work, .. You probably see fixable stuff everywhere.
Organizations are made by people, their knowledge, skills and attitude. The oriented-to-change or to improvement organizations&teams are always looking around, searching for things to be fixed, anything that can be improved by doing differently. Processed that are obsolete and needs to be adapted to a new reality or even better, to be created as there is nothing that can cover the gap. They act proactively. They always see an opportunity, a puzzle / problem that can be solved. The usual answer to How are thing going will be: we could do better.
The oriented-to-resolve organizations&teams happen to be on the other side of the room. They look only to fix what’s broken, only taking action when a PROBLEM is on the table. And when it does, when the problem is visible, it’s usually because it has become important, big, visible. It’s the outcome of adding many issues to which we didn’t pay much attention to, they were too small to be considered. The usual answer to How are things going? Will be: we don’t have any problem.
Well, continuous improvement permits us to avoid big problems or difficulties and be ready for the next challenge. And this is mainly a matter of attitude. The tools for changing will come after.
Because, if we don’t have a problem…. we have a problem.